Describe the concern
Describe where the movement stops. Does the glass tilt but fail to slide, or does the convertible roof pause before it latches?
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Tell us whether the roof sticks, stops halfway or makes a noise when opening. A photo of the mechanism and your car model will help the garage understand the issue.
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Location & opening hours →Describe where the movement stops. Does the glass tilt but fail to slide, or does the convertible roof pause before it latches?
A side view of the roof and a close-up of the affected hinge or rail can help explain the position.

A photo from inside the cabin can show details that are hard to see from outside. Share the affected side and tell us how the glass moves.
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