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DAMANI / HOW DAMANI WORKS

A clear path to support.

From choosing a warranty plan to requesting help, understand each stage of the Damani warranty journey.

How Damani Works — representative photography

Choose your plan

Purchase an eligible mobile device with a Damani warranty plan.

Register your device

Share your IMEI, purchase details and warranty information.

Keep your records

Retain your confirmation and supporting purchase documents.

Request support

Submit a covered issue for verification under your plan.

When you need to make a claim.

Describe the issue, keep supporting documents ready and follow the team’s instructions. Damani verifies each claim before proceeding under the applicable terms.

Start a claim

YOUR QUESTIONS

Useful to know.

Final coverage is subject to your selected plan, terms, conditions and exclusions.

What does my warranty cover?+

Coverage depends on your selected warranty plan, its terms, conditions and exclusions. Ask our team to confirm eligibility before proceeding.

What should I prepare for registration?+

Have your device model, IMEI, purchase date and proof of purchase ready. Our team will confirm any additional information needed.

Does sending a claim mean it is approved?+

No. Claims are reviewed and verified against the applicable warranty terms before a service decision is made.

How can I check my warranty?+

Use the warranty check form to prepare a WhatsApp request. The Damani team will verify the details and respond.

Can retailers work with Damani?+

Mobile retailers, distributors and businesses can contact us to discuss warranty solutions and after-sales support.

YOUR DEVICE. YOUR NEXT STEP.

We’re here to help.

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