Pump services
Keep water moving.
Describe what happens when the pump starts, whether water flow has changed and when the issue first appeared. A clear photo of the pump and its equipment label can help explain your request.
Read about this service ↗Pool care guide
Notice the details. Share them clearly.
A practical enquiry guide for pool owners and property teams. Use these prompts to describe the service you need.
Replacement of underwater lights
Bring back the evening glow.
Include a photo taken safely from the poolside, the number of affected lights and any available model details. Tell us whether the issue affects one fitting or the whole lighting system.
Read about this service ↗Sand filter service
Care for the filtration behind the clarity.
Tell us about changes in water clarity, flow and any pressure reading you have already observed. Include a photograph of the filter and its valve assembly if available.
Read about this service ↗Heat cool unit service
Comfort starts with the equipment.
Share the unit make and model if known, its displayed message and the temperature behaviour you have noticed. Include a photo of the unit and accessible display.
Read about this service ↗Swimming pool retiling & regrouting
Give pool surfaces renewed attention.
Photographs of the affected surfaces and a wider view of the pool help communicate the job. Mention whether you are enquiring about a localised area or a broader finish renewal.
Read about this service ↗Swimming pool and water features AMC
A plan for ongoing pool care.
Tell us about your pool, water features, equipment and preferred contact time. If you already have a maintenance schedule, explain what you would like to continue or change.
Read about this service ↗Keep your enquiry simple.
Include your pool location, a clear description and photos taken from a safe, accessible position. Do not open electrical equipment or enter a drained pool to take photographs. Ask the service team about appropriate next steps.
Let’s talk about your pool